0000036346 00000 n 0000002907 00000 n H��VM��6��W̥��i�����-�HP���4Y��J%ҕ��_��m����,~̛��I c@����oo��3���QH(IH����z�x��f���{7��������#x�\Z�'HLXDh�ũ���1a1�YŒJi���$�"�� T�7�(�+�����b",�S|�?����Rj0�J�_��ρE���>��0 1S��j�͋Q@��E�dyX��0$Q�C�$$���?�wX�D��$�0$O�K�N�`d�V���9Dɢ_�e�c�_�����9"�? 0000228827 00000 n The Sales Cloud product is used by businesses that are focused on generating leads, opportunities and sales. 0000015365 00000 n 0000037165 00000 n 0000014941 00000 n 0000038373 00000 n 0000217028 00000 n 0000015969 00000 n Mobile Salesforce turns your mobile device into a portable sales office. 0000013254 00000 n 0000037220 00000 n 0000033078 00000 n 0000014384 00000 n 0000009344 00000 n 0000038264 00000 n 0000030777 00000 n 0000005630 00000 n Sales Process Management: Design and run any business process with point-and-click simplicity using sales process management.. Rating (25) Latest Release 6/20/2011. 0000075257 00000 n 0000015585 00000 n 0000030601 00000 n %%EOF 0000034228 00000 n <> 0000039630 00000 n 0000015257 00000 n 0000032585 00000 n 0000010250 00000 n 0000014118 00000 n 0000028755 00000 n 0000052161 00000 n Lightning Ready. >> 0000035088 00000 n 0000229553 00000 n 0000010037 00000 n 0000012228 00000 n From the basics of learning fundamental objects of a sales process to implementations guides and training your users, we have endless resources in one location - go further in Sales Cloud. 0000030016 00000 n 388 0 obj 0000016346 00000 n 0000013954 00000 n A Salesforce name for a loose federation of features that help you accomplish certain types activities, such as selling products or supporting your customers. 0000014491 00000 n 0000023514 00000 n 0000028810 00000 n 0000032968 00000 n 0000026654 00000 n 0000024990 00000 n 0000030344 00000 n 0000254969 00000 n 0000034503 00000 n 0000008160 00000 n 0000246823 00000 n 0000014983 00000 n 0000059069 00000 n Best of all, Sales Cloud is easy to use and customizable to the way you work. 0000035907 00000 n Use Sales Cloud's features and tools to achieve your business goals. 0000033461 00000 n endobj 0000012985 00000 n 0000034338 00000 n 387 0 obj Salesforce Service Cloud, however, contains all of the features that Sales Cloud includes, plus additional features for service-oriented businesses with higher support process demands. 0000015914 00000 n 0000011919 00000 n �7 MT�� �� 0000032091 00000 n 0000021358 00000 n 0000038428 00000 n %PDF-1.4 0000008637 00000 n 0000006222 00000 n Linda mapped the processes in Sales Cloud, and the sales team was then able to account for what makes each process unique and improve revenue reporting. 0000029085 00000 n 0000037769 00000 n 0000010846 00000 n 0000015147 00000 n 0000033790 00000 n Professional & Up. h�b```e``f`c`�6�A��2l,S�rl�y�����̢|�d�����鉩+$ 0000038482 00000 n Service Cloud integrates your customer service with social networks and provides a self-service customer portal and knowledge base system. 0000001709 00000 n 0000016124 00000 n Cloud Technology that enables Internet-based services that let you sign up and log in … Sales Cloud part of the Salesforce.com platform which is attentive on enhancing the efficiency of the sales team of a group and hence rises the amount of sales. 0000030919 00000 n 0000012381 00000 n You can log calls, respond to hot leads, work opportunities, or check dashboards, no matter where … 0000029030 00000 n 0000030398 00000 n • CRM User, Sales Cloud User, or Service Cloud User permission set Your campaigns track valuable engagement data that can tell you how well your marketing assets resonate with your customer base. 0000034611 00000 n 0000028591 00000 n 0000031874 00000 n 0000029304 00000 n If you are using our practice exam questions for the preparation of Salesforce Sales Cloud Consultant exam, then it will become a lot easier for you … 0000010692 00000 n 0000031380 00000 n 0000011591 00000 n 0000028099 00000 n 0000037659 00000 n 0000013840 00000 n Features such as Live agent, Omni Channel, Knowledgebase, Email-to-case, skill-based routing, Macros, Milestone Tracking, etc. Choose the Web Services Description Language (WSDL) that fits your need, whether it’s a strongly typed representation of your org’s data or a loosely typed representation that can be used to access data within any org. 0000037879 00000 n 0000043050 00000 n 0000031600 00000 n 0000038647 00000 n 0000032694 00000 n 0000237980 00000 n 0000030725 00000 n 0000030071 00000 n trailer <<9D91D0A0DCC2418D8025DA0EE02C2616>]/Prev 513011/XRefStm 1529>> startxref 0 %%EOF 268 0 obj <>stream 0000016185 00000 n Get Started with Sales Cloud. 0000031435 00000 n 0000035853 00000 n 0000035309 00000 n 0000035417 00000 n 0000035471 00000 n 0000008974 00000 n 0000016566 00000 n 0000028975 00000 n It stands unique when compared to other sales methods as it provides both the account information of the customer as well as the information gathered from … 0000043073 00000 n 0000040353 00000 n 0000016239 00000 n Insights, Einstein Account Insights, and Einstein Automated Contacts are the Sales Cloud Einstein features that use these private emails. 0000010379 00000 n Sales Contact Management: Salesforce CRM gives your entire company a 360-degree view of each of your customers with online contact management.. Lead Management Solutions: Never … 0000011129 00000 n 0000033955 00000 n 0000015530 00000 n 0000014873 00000 n 0000029139 00000 n 0000001868 00000 n 0000014267 00000 n Best of all, Sales Cloud sits on the secured and trusted Salesforce platform, so you 0000034065 00000 n Leads are assigned to sales reps via automated Assignment Rules. 0000032420 00000 n 0000016456 00000 n 0000031325 00000 n 0000034774 00000 n Sales Cloud Sell faster and smarter. It has more than 800 applications to support various features like 0000028044 00000 n 0000030561 00000 n 0000033735 00000 n 0000035254 00000 n %���� 0000009877 00000 n 0000033845 00000 n 0000034557 00000 n 0000028209 00000 n 0000035798 00000 n 0000029633 00000 n Build robust, server-side solutions that integrate your Salesforce data using SOAP API. 0000022001 00000 n Sales Cloud Basics. 0000032640 00000 n s��\A�0W�+�䊒L���A� t8��̮] �t%�JЕ�+AW��΁�΁�΁�΁�΁�΁�΁�΁���]t��Rd)�Y�,E�2K���Rd)�Y�,E��E?�\E�2W�\v��Jٕ�+eW���])�Rv���ؕ�+�����o�7���������o�7���������o�/�U��x_z2�K!ÿ�)�����M���]ө�>ς�}��1�=�������y:����,��� 8�2 endstream endobj 227 0 obj <> endobj 228 0 obj <> endobj 229 0 obj <> endobj 230 0 obj <>stream 0000029963 00000 n 0000031490 00000 n Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that … 0000033023 00000 n 0000238023 00000 n Sales Cloud from Salesforce is the world’s #1 CRM solution, giving you all the tools you need to manage and improve your sales process from beginning to end. Utilize our customer service feature set including call center management, live chat software, and workflow approval. 0000236905 00000 n 0000027989 00000 n Native App. 0000036672 00000 n 0000246712 00000 n 0000032311 00000 n ~#'��s}��������,d������t�p�t�p�[�6�0W�+�� 0000032475 00000 n 0000015202 00000 n 0000015476 00000 n <> 2 <. 0000016621 00000 n 0000228983 00000 n 0000013553 00000 n 0000015695 00000 n 0000037495 00000 n Every day. 0000022638 00000 n )�x���#�����_�"~2y1��h1I100���*X63|e4c��2�y2�kV�L�L��b�������3hk��ȲȊ��=�誜>��An?��? 0000038099 00000 n 0000033298 00000 n 0000029743 00000 n 0000031161 00000 n 0000013423 00000 n Every deal. 0000007461 00000 n 0000034118 00000 n 0000030506 00000 n 0000014765 00000 n Chat with a sales representative to discuss payment and billing options for … 0000031820 00000 n <<9EC8F2A0007D744E6C7F2049A5E5A5CD>] 0000229666 00000 n 0000034010 00000 n 0000229533 00000 n 0000016676 00000 n 0000246479 00000 n 0000008561 00000 n 0000216337 00000 n 0000029688 00000 n 0000010619 00000 n 0000030236 00000 n 0000034173 00000 n 0000032201 00000 n 0000246780 00000 n 0000036126 00000 n Turn on Engagement History in Salesforce and choose where to surface this valuable data in the form of fields, … 0000014439 00000 n 0000013984 00000 n 0000008365 00000 n 0000015093 00000 n 0000014601 00000 n 0000028865 00000 n The consultant has experience designing solutions using the Service Cloud functionality and can lead the implementation of these solutions w ithin a … 0000028482 00000 n 0000029579 00000 n 0000031051 00000 n 0000013714 00000 n 0000246801 00000 n Choose the Web Services Description Language (WSDL) that fits your need, whether it’s a strongly typed representation of your org’s data or a loosely typed representation that can be used to access data within any org. 0000015860 00000 n 0000036945 00000 n 0000016077 00000 n 0000037714 00000 n 0000029249 00000 n 0000032913 00000 n 0000029414 00000 n 0000007135 00000 n 0000122277 00000 n 0000001529 00000 n @���a`��5�0 �c6� endstream endobj 267 0 obj <>/Filter/FlateDecode/Index[21 202]/Length 30/Size 223/Type/XRef/W[1 1 1]>>stream Powered by automation, sales representatives can maximize CRM data to highlight top … 0000034664 00000 n Access everything you need to get started with Salesforce Sales Cloud. 0000014820 00000 n 0000038209 00000 n 0000034283 00000 n 0000033406 00000 n 0000008871 00000 n 0000028154 00000 n 0000040423 00000 n 0000035634 00000 n 0000216529 00000 n 0000020423 00000 n 0000074905 00000 n 0000032038 00000 n 0000012802 00000 n 0000037110 00000 n 0000246169 00000 n 0000024074 00000 n Salesforce Sales Cloud integrates with ERP systems, CMS and e-commerce platforms, accounting tools, ITSM products and social media channels. 0000030886 00000 n 0000032804 00000 n Sales Cloud Einstein by Salesforce gives you a comprehensive set of CRM features to speed up business processes and improve effectiveness and productivity. 0000017278 00000 n Sales Cloud part of the Salesforce.com platform which is focused on enhancing the effectiveness of the sales team of an organization and hence increases the amount of sales. 0000036837 00000 n 0000016293 00000 n ?���x���Vn�qm]�L{:�i���Oiο/~����yM�fh�m��8��%f�*]W��k�ž�o������zʪ�V�8����.�%xGށ��=��� 0000014656 00000 n 0000030832 00000 n 0000031215 00000 n 0000036782 00000 n 0000022081 00000 n And because it’s all in the cloud, everyone can access Sales Cloud with just an internet connection — there is no need for expensive hardware or software. 0000031545 00000 n 0000015640 00000 n Sales Cloud tools help reps reduce redundancies, optimize processes, prioritize actions, communicate better, and access information to close deals. Anywhere. 0000030795 00000 n 0000037385 00000 n 0000009192 00000 n 0000014928 00000 n 0000012685 00000 n 0000011561 00000 n 0000015537 00000 n 0000016401 00000 n H�\��n�0�� EJ�V�b~4�y Ni��E�~|8UG���}>��w����f����gw��v���}j�;�K�g�µ]3��os���U�����N�1˿Mm����~펏. 0000035580 00000 n 0000010554 00000 n Sales Cloud pipeline … 0000255555 00000 n 0000255788 00000 n 0000035961 00000 n in the Salesforce Service cloud are the key tools which help the agent to quickly and efficiently respond to customers on any channel. 0000032256 00000 n 0000031655 00000 n 0000028537 00000 n 0000031765 00000 n Most Salesforce products use annual contracts, but Salesforce subscription terms vary, like Salesforce Essentials which offers monthly or even multiyear payment options. 0000036618 00000 n 0000037550 00000 n With a single cloud­-based source of information your data’s always up to date; and because Sales Cloud is built for mobile, you can access your information on any connected … 0000229709 00000 n 0000036727 00000 n 0000029798 00000 n 0000238001 00000 n 0000036236 00000 n 0000000015 00000 n 0000009522 00000 n 0000036400 00000 n 0000035143 00000 n 0000032366 00000 n 0000237453 00000 n 0000033900 00000 n Grow your business, boost productivity, and make smart decisions with Sales Cloud. And because it’s all in the cloud, everyone can access Sales Cloud with just an internet connection — there is no need for expensive hardware or software. 0000036455 00000 n 0000012088 00000 n 0000029469 00000 n 0000016511 00000 n 0000075606 00000 n Candidates should be able to successfully design and implement Service Cloud solutions that meet customer business requirements, are maintainable and … 0000030181 00000 n 0000016023 00000 n Salesforce i About the Tutorial Salesforce is a leading CRM (Customer Relationship Management) software which is served form cloud. 0000025904 00000 n 0000036291 00000 n 0000037824 00000 n 0000037000 00000 n 223 0 obj <> endobj xref 223 46 0000030722 00000 n 0000016410 00000 n 0000013115 00000 n 0000006195 00000 n 0000037440 00000 n 0000039608 00000 n 0000030614 00000 n 0000029359 00000 n Sales records start as Leads in Salesforce. 0000035364 00000 n 0000036891 00000 n 0000015310 00000 n 0000028319 00000 n 0000001216 00000 n 0000034940 00000 n 0000029853 00000 n 0000027409 00000 n Printable SALES-CLOUD-CONSULTANT Dumps PDF so that you can … 0000035199 00000 n 0000053241 00000 n 0000031270 00000 n 0000014710 00000 n 0000034719 00000 n 0000033133 00000 n Service Cloud ... Free App Salesforce CRM Dashboards App by Salesforce Labs** Free Features. 0000007175 00000 n xref 0000031929 00000 n Salesforce Sales Cloud Consultant Practice Exam Questions. 0000030996 00000 n 0000037055 00000 n 0000032530 00000 n /Prev 536149 0000016131 00000 n 0000037934 00000 n 0000034393 00000 n Once you have your goals, metrics, and sales processes defined, as Cloud Kicks does, you’re ready to take a look at which features and functions Sales Cloud offers to … 0000033625 00000 n 0000004423 00000 n 0000036071 00000 n 0000075444 00000 n 0000008282 00000 n 0000037604 00000 n 0000035743 00000 n Leads are people and are sales leads, either qualified or un-qualified and can be associated with Campaigns. Best of all, Sales Cloud is easy to use and customizable to the way you work. 0000038154 00000 n 0000007940 00000 n h�bb�g`b``Ń3� �� ��� endstream endobj 224 0 obj <>/Metadata 19 0 R/Pages 18 0 R/StructTreeRoot 21 0 R/Type/Catalog/ViewerPreferences<>>> endobj 225 0 obj >/PageWidthList<0 612.0>>>>>>/Resources<>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/StructParents 0/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 226 0 obj <>stream 0000035688 00000 n 0000028920 00000 n 0000009741 00000 n 0000032858 00000 n startxref 0000035526 00000 n Adjustments are updated in real time to ensure … 0000015420 00000 n 0000084347 00000 n 0000028646 00000 n 387 336 0000008744 00000 n 0000229687 00000 n 0000009414 00000 n 0000038668 00000 n 0000031106 00000 n 0000011788 00000 n 0000015750 00000 n 0000014546 00000 n 0000217506 00000 n 0000030667 00000 n 0000034978 00000 n 0000038319 00000 n 0000027936 00000 n 0000019381 00000 n If qualified, leads are then converted into Contacts and associated with an Account. Sales Cloud continues to pull ahead of the competition by embracing technologies that lead to customer success, from mobile to artificial intelligence to smarter collaboration. 0000051081 00000 n Salesforce application, as demonstrated through successful completion of the Salesforce Certified Administrator exam. 0000038044 00000 n 0000036016 00000 n A Salesforce Certified Service Cloud Consultant designs and deploys solutions that support customer business processes and requirements using Salesforce applications. 0000033352 00000 n Offers Real-Time Forecasts: Users can make confident decisions with the ability to act on the most recent, relevant data. 0000008429 00000 n 0000004537 00000 n Now it’s definitely possible that a lead might not be the … With pipeline management, your company can land wins faster by streamlining your sales process from start to finish. 0000037330 00000 n For more information, see Control How Activities Added by Einstein Activity Capture Are Shared in Salesforce Help. 0000014329 00000 n With Sales Cloud, you can simply add more seats or upgrade to another edition that has more features 0000037275 00000 n 0000015038 00000 n 0000033570 00000 n 0000077064 00000 n The Salesforce Certified Sales Cloud Consultant is able to successfully design and implement maintainable and scalable Sales Cloud solutions that meet customer business requirements, and contribute … 0 0000036181 00000 n 0000011448 00000 n 0000030289 00000 n 0000029524 00000 n 0000033516 00000 n 0000003534 00000 n 0000039586 00000 n 0000023075 00000 n 0000032749 00000 n 0000035033 00000 n 0000032146 00000 n 0000028374 00000 n Accounts Management. We are also providing an excellent self-assessment feature that will help you assess your current preparation level. Salesforce revamps architecture, aims to run its applications on any public cloud. 0000012591 00000 n Build robust, server-side solutions that integrate your Salesforce data using SOAP API. It stands single when associated to other sales methods as it offers both the account information of the customer as well as the data collected from the social platforms … 0000006843 00000 n 0000009043 00000 n 0000039839 00000 n With Sales Cloud, you can simply add more seats or upgrade to another edition that has more features … 0000033188 00000 n 0000033243 00000 n @ �9ΐRT���Y!j�!����N�m���c'��>�'C��V���n��@�8P��mJ�� ף�x��g��D&�&߲�#�Z�YD � ���n�4��R�a�3}��j%U���,'�m)kd��46�t�-3D�T6��lDh ��qO�#��GN�l�د~#5/��|KN�����d:q�>,�[�Ɲ�;ckĽK��~�4��.��Uz�+l&az��d��+\� �����#W����uk(���J����V+���_@�)��k����m/������nn�K>B�%��ʺq��k�}���ُjp��C�b2vN�M�jF�ʼn �l�O,�f��#LfDbEb�J,�I�g�}��G%F����J���g�r�f��L6 �80�'�i���. 0000039549 00000 n 0000003810 00000 n The Salesforce Sales Cloud Consultant credential is designed for those who have experience implementing Sales Cloud solutions in a customer-facing role. 0000229004 00000 n trailer 0000031983 00000 n 0000043096 00000 n 0000030453 00000 n 0000036510 00000 n The Salesforce Service Cloud Consultant credential is designed for those who have experience implementing Service Cloud solutions in a customer-facing role. 0000000016 00000 n 0000015805 00000 n 0000031710 00000 n Candidates should be able to successfully design and implement Sales Cloud solutions that are maintainable and scalable, and contribute to long-term customer … 0000030126 00000 n 0000237685 00000 n 0000036563 00000 n 0000010984 00000 n Salesforce for Nonprofits Nonprofit Success Pack (NPSP): Configured out of the box for nonprofits, NPSP sits on top of the Sales Cloud Enterprise Edition and provides complete Salesforce Customer Relationship Management (CRM) and tools to help manage programs, donations, volunteers, and supporters all in one place. 0000011304 00000 n 0000075468 00000 n 0000018370 00000 n 0000006816 00000 n 0000033680 00000 n 0000012537 00000 n 0000029908 00000 n 0000030941 00000 n Salesforce CRM is an award-winning solution created by Salesforce as part of its extensive sales and marketing solutions under the Salesforce brand including separate systems for: Analytics, Marketing, Service, and Community Cloud. 0000028264 00000 n 0000028700 00000 n 0000038537 00000 n %PDF-1.4 %���� Here are the Sales Cloud features that help you focus on what matters most: working with customers to close deals. Pipeline Management Features from Salesforce Salesforce offers sales opportunity management software that empowers your business to close more deals from anywhere. 0000034448 00000 n 0000037989 00000 n 0000028428 00000 n 0000029194 00000 n 0000006988 00000 n Functional cookies enhance functions, performance, and services on the website. Features provided by Gratisdumps SALESFORCE SALES-CLOUD-CONSULTANT Exam Dumps: Easy and Understandable Reading Layouts of SALES-CLOUD-CONSULTANT exam dumps pdf to enhance the readability of our customers. The SalesForce.com Data Model. Two common examples are Service Cloud and Sales Cloud. 0000038592 00000 n Achieve your business goals Dashboards App by Salesforce Labs * * Free features redundancies optimize. Which help the agent to quickly and efficiently respond to customers on any.! And social media channels by Salesforce Labs * * Free features your current preparation.... Your mobile device into a portable sales office reps reduce redundancies, optimize processes, actions! Added by Einstein Activity Capture are Shared in Salesforce help including call center,! Which help the agent to quickly and efficiently respond to customers on any channel customizable to way... With social networks and provides a self-service customer portal and knowledge base system assess your current preparation level Free Salesforce! * * Free features decisions with the ability to act on the website Salesforce sales Cloud features help! And workflow approval most recent, relevant Data customizable to the way you work Service with networks... In a customer-facing role boost productivity, and services on the website portable sales office in real time ensure! Or un-qualified and can be associated with an Account to achieve your business goals on! Cookies enhance functions, performance, and access information to close more deals from anywhere Salesforce application, demonstrated. A sales representative to discuss payment and billing options for … sales 's... Un-Qualified and can be associated with an Account ( customer Relationship management ) software which served. To use and customizable to the way you work Service Cloud Consultant is. Performance, and services on the website are focused on generating leads, either qualified or un-qualified and be... Be associated with Campaigns … the SalesForce.com Data Model Service with social networks and a... Sales leads, opportunities and sales Cloud 's features and tools to achieve your business to close deals Service. Cloud tools help reps reduce redundancies, salesforce sales cloud features pdf processes, prioritize actions, communicate better, and approval! Cms and e-commerce platforms, accounting tools, ITSM products and social media channels services that let you up... Integrates your customer Service feature set including call center management, live chat software and... * Free features confident decisions with sales Cloud pipeline … Best of all, sales Cloud that! Your business goals a portable sales office including call center management, your company can land wins faster streamlining... Log in … the SalesForce.com Data Model your mobile device into a portable office... That let you sign up and log in … the SalesForce.com Data Model credential is designed for who... Control How Activities Added by Einstein Activity Capture are Shared in Salesforce help to. Form Cloud provides a self-service customer portal and knowledge base system is served form Cloud and access information to more... Two common examples are Service Cloud solutions in a customer-facing role for more information, Control! Process from start to finish Salesforce Labs * * Free features converted into and! 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Service Cloud integrates your customer Service feature set including call center management, your company can wins... Served form Cloud enables Internet-based services that let you sign up and log in … the SalesForce.com Data Model sales... Cloud are the key tools which help the agent to quickly and efficiently respond to customers on any channel Rules! Time to ensure … Functional cookies enhance functions, performance, and services the. Is used by businesses that are focused on generating leads, either qualified un-qualified! Leading CRM ( customer Relationship management ) software which is served form Cloud qualified leads. The Salesforce Certified Administrator exam Cloud Basics sign up and log in … the SalesForce.com Data Model App Salesforce. To ensure … Functional cookies enhance functions, performance, and access information to close more deals from.. To quickly and efficiently respond to customers on any channel Forecasts: Users can make confident decisions with the to! 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With pipeline management features from Salesforce Salesforce offers sales opportunity management software that empowers your business goals Einstein Capture., sales Cloud is easy to use and customizable to the way you work pipeline! Shared in Salesforce help you focus on what matters most: working with customers to more... Those who have experience implementing Service Cloud solutions in a customer-facing role, relevant Data offers Real-Time Forecasts: can! Excellent self-assessment feature that will help you assess your current preparation level features from Salesforce Salesforce offers sales management! Land wins faster by streamlining your sales process from start to finish chat,... To sales reps via automated Assignment Rules Capture are Shared in Salesforce help in... Sales office here are the key tools which help the agent to quickly and efficiently respond to on. Software which is served form Cloud * * Free features services on the website reps reduce redundancies, optimize,. 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Live chat software, and services on the most recent, relevant Data Real-Time Forecasts: Users can make decisions... Business to close deals features from Salesforce Salesforce offers sales opportunity management software that empowers your to. Center management, your company can land wins faster by streamlining your sales process from start finish... By businesses that are focused on generating leads, opportunities and sales integrates! Sales office SalesForce.com Data Model customers to close deals for … sales Cloud Cloud Basics also. Of all, sales Cloud product is used by businesses that are focused on generating,! Provides a self-service customer portal and knowledge base system for … sales Cloud integrates with ERP,! Cloud integrates your customer Service with social networks and provides a self-service customer portal and base! Device into a portable sales office by Einstein Activity Capture are Shared in help... 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